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Customer Testimonials
 
I would like to rave about the coustomer service. Quick run down: I bought LGPlus from somehwhere else I won't say I called that supplier and tried to find out if what I made was safe because for some reason started using it pass the usage rate. (Don't ask why I don't know?? Lol) notice I didnt want to know anything other than was it safe. Anyhow they couldnt help me at all...bummer So I called LC I was direct to Jenny at this point I'm bummed and ready to toss my creations. Not only did Jenny help me save my product she gave me a few option as to how to handle the situation definitely golden nuggets to hold on to. I recommend LC not only for their quality inventory (yes I've ordered and received) but also the customer service is awesome. Thank you again for your awesomeness!!

Shawnte

Added Oct 26, 2017

Wonderful shipping and effective affordable products thank you.

Jhaylin Mason

Added Oct 13, 2017

Saludos y muchas bendiciones,Estoy muy contenta de averlos encontrado ayer recibi mi pedido que hice y me sorprendi lo pronto que llego,estoy feliz con sus productos calidad, esmero, rapides y muy profecional grasias por el regalito que me mandaron la verdad me sorprendieron y me gusto mucho,Son ustedes unicos,Aprecio mucho su calidad de producto y su profecionalismo al hacerlo llegar.Dios los bendiga.Agradecida y feliz Luz

Luz Hernandez

Added Oct 8, 2017

Everytime i made my orders I received my goods in Australia very fast. Very good customer service and I like the way you guys work so speedy. Thumbs up!

Lillian

Added Sep 4, 2017

I just completed my fourth order with Lotioncrafter. I know it will arrive here quickly. This company and Jen provide THE BEST customer support and service from any company I have ever used. Jen is so helpful for questions about the products and how to use them as well. The formulary is very useful. This is a top notch company. I believe that they are honest and provide quality products at a reasonable price. I trust them and will continue to order from them. Order from here, maybe even try something new. I know you will be so glad you did. I am hoping they will sell essential oils someday. Then I would not have to shop for this type of crafting supplies anywhere else.

Joan Sorensen

Added Jul 25, 2017

This was my first time ordering and was very impressed with everything. Excellent packaging, fast shipping to Canada and I also received a partial refund on my shipping charges. I was totally shocked. It is so rare to find such honest businesses today. I would definitely recommend and I will probablly be back if I am succesful at doing my own serums.


Elena Matera

Added Jun 24, 2017

I'm always amazed by the quality and service. I placed an order late Friday and received it on Monday! Superior service as well as products! Thank you!

Lisa Buffo

Added Jun 5, 2017

Thank you so much for the fast, accurate shipments. I love finding so many interesting ingredients in one place. I am so happy I found your website!

Danielle Stone

Added Apr 29, 2017

I have placed and order and paid for shipping, couple of hours later, they refunded me $12 for excess postage as they have send my order with flat rate. I am stunned on how a company can be this honest. Thank you very much

hana

Added Apr 27, 2017

LotionCrafter is hands-down the best DIY cosmetic ingredient supplier in the market! They were the first merchant I tried when I ventured into DIY formulating, and they still remain my favorite today! Absolutely no one can beat their superior inventory of products - difficult to find functionals, antioxidants, rare actives, emollients/humectants for every skin type, copycat formula recipes of prestige cosmetics, etc - and their prices are so affordable! I love that they offer smaller sizes to allow trial. I also find the "how-to" information/details they provide on each product to be extremely thorough and helpful (such a valuable thing for newbies like me). And the staff is always polite to respond via email with specific formulating/questions. Love love love!

Victor S

Added Apr 26, 2017

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News
10-09-2018
Due to a UPS issue beyond our control, UPS is not making pickups or deliveries to Orcas Island today. All UPS shipments scheduled to ship today, will ship on Wednesday, October 10th. We apologize for the inconvenience this may cause!

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Our Customers Say...
As an owner of a small cosmetics company, I order supplies nearly every day. Lotioncrafter is MY FAVORITE place to do business! Their prices and selection are excellent, they always answer my questions quickly and kindly, their shipment-time is FAST, and everything is packed beautifully.
They really do care about their customers' needs.
I would highly recommend Lotioncrafter to any size business or anyone interested in making cosmetics! If you're just starting out, don't be scared! Lotioncrafter is on your side!
Carolyn Tracy, (More Minerals)

Really surprised at how quickly my order was processed. Arrived, shipping coast-to-coast in just a couple of days. Kudos to a great business.
Jo Ann, (Palm Beach Soaps)

Great service. This company shows high customer care and takes time to answer their customer requests. I am just starting in the DIY making of my own lotions and creams and I am so glad I ordered items from Lotioncrafter. I just placed my second order and can't wait to receive it... Thanks Lotioncrafter, you are great! Please keep it up, we need businesses like yours..:-))
Fa

Lotioncrafter gets orders out fast and uses flat rate boxes to keep shipping costs as economical as possible. They also sell good products and helpful books!!!
Laura M

I'm always amazed by the quality and service. I placed an order late Friday and received it on Monday! Superior service as well as products! Thank you!
Lisa Buffo

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