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Customer Testimonials
 
Jenny is a very helpful technical person. I was only looking for something simple such as sodium hydroxide and shampoo thickener. And Jenny went all the extra miles explaining over the phone for these two ingredients. She is a very, very helpful and knowledgeable person. Thank you Jenny!!!

Edmund
(Excel Creation Inc.)


Added Sep 25, 2014

My biggest dilemma is that I live in Hawaii and finding reputable and affordable suppliers is near impossible, and once you locate one the shipping is out of this world ($50+ for shipping alone normally); when I found your website I was hopeful. Not only did you have the refined Shea Butter I was looking for, but you had everything else too! And the shipping was VERY affordable. I received my order 1 day sooner than I expected it (and shipping to Hawaii normally takes longer than shipping 'locally' within the continental US). I couldn't be more pleased with everything that you have to offer. I will definitely be ordering again, you have a customer for life!

Ginger
(http://www.simplyaroma.com/gingertolbert)


Added Aug 8, 2014

Lotioncrafter is absolutely my favorite supplier. They have one of the most extensive collections of ingredients around. And I have not found anyone else who can even come close to beating their prices or their quality! They also have great shipping. However much I figure shipping is going to cost for my order, it always comes to less than I thought. If I order on Monday night, I get the email telling me my order has shipped Tuesday at 10 am. The order then arrives at my door on Friday. Lotioncrafter orders arrive so much faster and cost less than other suppliers! Which is great for me, as it is so hard for me to wait for my orders to arrive. Lotioncrafter, you're a pleasure to do business with! I couldn't be more pleased with your service.

Bridget Clancy

Added Jul 14, 2014

I just wanted to say how much I love the service. Soon after placing my order I got an email confirmation that is was shipping. I received the right item and was pleased with it. I shop online all the time and this site has the fastest shipping and best customer service I've ever come across. No complaints. I'll definitely be ordering from this site again.

Disha

Added Jun 7, 2014

I have been ordering from LC for a few months now and I am very pleased with the products. I was especially looking for a good preservative and Optiphen Plus has not disappointed me. I just stared a small lotion business and the preservative is great. I have had no problem. My second go to is the LC E-wax NF, this is a great emulsifier. This has not disappointed me yet. No separation at all in my lotions. Thanks for taking the guess work out of using the correct combination of emulsifiers. I will definitely a repeat customer.
Thanks for helping me in my start up small business. I LOOK FORWARD TO GROWING MY SMALL BUSINESS WITH LC


Wanda
(Maria's Natural Lotion)


Added May 19, 2014

I have been ordering from your company for some time now. I absolutely love the quality and prices of your products. Plus, you don't sacrifice on quality. I am very happy to count myself as one of your customers and I will be ordering from you for years to come. Thank you so much Lotioncrafter!!

Tracy Carlin

Added May 19, 2014

Words cannot begin to express how impressed I am with this company! I have ordered from LC a number of times and the service has always been exceptional. Orders are processed quickly and the shipping is fast....just can't get any better than this!

Shawnie

Added May 13, 2014

I LOVE Lotioncrafter! First of all you have the ingredients that I need and information on all of those ingredients. Second of all, even though your facility is a LONG way from me in Texas, my order is processed and shipped so fast that I can get my things faster than I can get them from other companies that are much closer to me. I love the rectangular shaped bottles that are used for packaging the ingredients because that shape maximizes my limited storage space. Great quality and great service! Thank you!


Pat Tyson
(Pitterpat Skincare, LLC)


Added Apr 21, 2014

I have been a client for a few years now and during this period I have had a chance to use many suppliers. I can state emphatically that no other company comes close to servicing our needs or is as responsive to our requests as Lotioncrafter.
Kudos to Jen and her team
Reid


Reid Barnett

Added Apr 18, 2014

We had a small problem with our recent order and called customer support today. They apologized profusely for the issue and said they would call back with a resolution. They called back quickly with an excellent resolution. I absolutely couldn\'t be more happy with them. If they carry what I need I will NEVER buy it from anyone else. I am sold on LotionCrafter!

Vicky Anglin
(http://www.simplegoodssoap.com)


Added Feb 14, 2014

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News
08-02-2018
While we have had to discontinue shipping consumer orders of low value to Australia, we are able to accept orders over $1000 AUD as Australia collects the tax on those orders. This applies to all business customers who are registered with the Australian government for tax collection purposes. Please contact us prior to ordering and we'll assist with establishing your account or reenabling a suspended account.

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Our Customers Say...
I just started buying from LotionCrafter's, I am so elated that I found them. They have excellent quality products at very reasonable costs and able to buy in small quantities if needed without a minimum. Most of all is the wealth of information that they have with each product. I have been looking for a supplier like this for years. Glad to have found you.

Kathleen
Kathleen, (Green Woman Herbs)

Thank you, thank you, thank you!
So fast and brilliant service!
Amazing!
I'm your fan!
Ksenia

Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
tiffany, (performancecolors)

I don't normally write reviews but had to in this case. The amazing processing service you have implemented is by far the fastest I've ever experienced. I ordered it midnight and received shipment notice the following morning at 930. Better yet, when I received it, the quality of the products were superb. Bar none, the shea butter is the best I've ever bought. Definitely a repeat customer.
Nhan

Super customer service. I have a vision of these these guys constantly clicking the refresh on their computers while wearing running shoes. I consistently get orders shipped the same day! Never any mistakes, and they always read and respond to the special instructions.Really informative website as well.
George Tindall

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