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Customer Testimonials
 
Fastest and nicest service ever. Ordered the Shea nilotica yesterday and Jen wasn't kidding. This is some luxurious shea. Very rich and creamy, not grainy at all and hardly a scent compared to others I've used. Impressed that the delivery made it in a day and of the care and time taken to change and fix my order....the morning of! The measuring tools were just a bonus for a professional first purchase experience, thank you so much.

Angela

Added Feb 5, 2014

A great experience. Prompt service, delivery in 2 days, box carefully packed with a thank you item, and when shipping costs turned out to be less than estimated, a partial refund. Email communication throughout the transaction really makes this company exceptional... Will definitely recommend to others. Thanks so much!

Mary Feuer

Added Jan 29, 2014

How did I not know of your company?? I ordered in a panic on a Thursday because I had orders to fill for lotion & I was out of emulsifying wax & preservative. I was hoping for maybe a Monday delivery. The package was on my doorstep on Saturday...I live in Florida!! You rock! I just placed another order & you are now my "go to" website. Thank you for your excellent service.

Cindy Allen
(All Natural, Always)


Added Jan 26, 2014

I love this site because it has everything, the suppot is great, product great and best price on Cetac.
Rosi


Rosi Roberts

Added Jan 23, 2014

Lotioncrafter has been and continues to be one of the most efficiently run and dependable soap and lotion ingredient companies I purchase from. Even shipping from Washington State to Texas, I know my order will be processed promptly and correctly and will arrive within a week of being placed (many times within a couple of days!). Kudos to Jenny and her staff! Caroline Lawson, TLC Farms, Franklin, TX

Caroline Lawson
(TLC Farms)


Added Jan 13, 2014

I recently received my latest order from Lotioncrafter, quickly as always, even though it is a very busy time of the year. As usual, the products did not disappoint in any way. I must however comment on this Shea Nilotica I purchased. It is the most amazing shea butter I've ever used and I've tried them all. This shea butter is extremely creamy, softer than any others, with very little scent and has absolutely no graininess. It is truly amazing stuff
Lynne


Lynne Menard

Added Dec 26, 2013

I love Lotioncrafter products. I just ordered the Shea Nilotica Butter for the first time and it is smooth, creamy and amazing. Great for my products! Delivery was quick and I received some extras. I will be ordering more soon. Thank you Lotioncrafter!

Sandy Bouie
(The Honey Pot)


Added Dec 18, 2013

I am new to lotion making and was having a hard time figuring out how to use Liquid Germall Plus at the right percentages. I called Jen and she gave me the most informative answer to my question that I've ever received from a company like this. I am very pleased with Lotioncrafter and I will definitely be a return customer.

JaLeigha Williams
(I Am Lov'leigh)


Added Dec 6, 2013

I can't say enough about Lotion Crafter - not only is their shipping and turn around time AMAZING - their customer service is out of this world. Any questions - they are there for you with friendly knowledgeable answers! Thank you so much for all your hard work!

Rebecca Holland
(Holland Homestead Farm)


Added Dec 3, 2013

I am so so pleased that my order arrived so fast.Thank you very much.

Doris Vienneau
(None)


Added Oct 17, 2013

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News
01-25-2018
A car drove off the Anacortes Ferry Dock about 9:45AM this morning and emergency crews are there in a search and recovery effort. Service to and from Orcas Island is expected to be suspended for many more hours. This will delay UPS and Mail shipments by a day as these services will miss connections on the mainland. We appreciate your understanding of this situation beyond our control. Please keep the occupants of the vehicle in your thoughts and prayers. Here's a link to the story: http://www.kiro7.com/news/local/vehicle-plunges-off-anacortes-ferry-dock/689312503

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Our Customers Say...
Just got my first order- in just 2 days- and I can't wait to use my new ingredients. Fantastic, fast service.
Sue S.

I placed an order less than an hour ago,(a Monday morning) and just received an e-mail notice that my package is on the way, will be here in northern CA in 2 days regular UPS!

Thanks, Jenny!
Janey Davies, (Scrubology Soap)

Man! I love this company!!!! The shipping is the fastest I've ever seen literally :-) this is my second time ordering and both times it only took 3 days and was processed and shipped the same day I order! I must say impressive!!!! And not only that you guys have the best unrefined Shea butter ever! So creamy and smells amazing! I cant be without, so here I am two weeks later ordering 4lbs of unrefined sweet smelling Shea & trying out the cocoa butter im sure it will be just as good. Please don't stop your amazing services!!!! Love this company, thank you from my whole family...
Ashley G.

I am so so pleased that my order arrived so fast.Thank you very much.
Doris Vienneau, (None)

So happy to have found your wonderful company! As a small skin care business owner/operator, I appreciate the little things that make ordering from you a pleasure. Exceptional products, prompt service, honest sales policies and even refunds for excess shipping estimates! You've got yourself a loyal customer in return!

Carole Vickers
Langley, B.C.
Carole

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