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About Us

Experience and innovation – two words that are perfectly suited to Lotioncrafter.

 
Lotioncrafter LLC was founded by Jennifer (Jenny) Welch in 2002, a natural successor to Caprabella, the popular brand of goat milk soaps, lotions and sundries she started in 1996.
 
Rediscovering a love of chemistry that had been set aside in the pursuits of other business interests, Jenny’s epiphany came when she realized that the right combination of her experience and her interest in cosmetic formulations was embodied in the new company, Lotioncrafter. Proving to be the most suitable platform for launching the new products her formulations produced, Lotioncrafter gave her exposure to the wide and growing audience of small-business cosmetic crafting. The rest, as they say, is history – Lotioncrafter quickly grew to become a watchword for innovative yet affordable cosmetic ingredients ideally suited to the focused markets our clients support.
 
Her initial business career in the highly competitive distribution markets of Chicago and New York established the foundation of Jenny’s belief that effective communication and a consistently high level of customer service are the natural companions of quality products and fair pricing.  Close attention to customer needs, a strong commitment to provide the finest ingredients suited to a wide range of product formulations, and careful tracking of each shipment allows us to provide constant updates for each order. We tailor each shipment to the needs of each customer, make every effort to ship the same day each order is placed, and track all shipments to delivery.
 
Jennifer’s experience in international trade gives her strong insights into the value of intensive customer service and cost effective shipment pricing, while the innovative formulations that lead to our constantly-renewed product offerings arise from her relentless search for improvement. Well-grounded in product formulations, Jennifer’s natural curiosity leads her to investigate new and exciting ingredients perfectly suited to our growing customer base from the hobbyist, to small businesses and large enterprises.  Stringent product testing and a high level of quality control insure our customer orders contain only the finest materials.
 
Operating from our facility on a small island in the far northwest corner of Washington State, Lotioncrafter provides high quality materials that have been rigorously tested in professional laboratory environments at affordable prices designed to support the needs of the personal care industry.

 


News
12-22-2017
Lotioncrafter will be closed on Monday, December 25th and Tuesday, December 26th. We will be closed at Noon on Friday, December 29th for inventory and again on Monday, January 1st for the New Years Day holiday. Due to the shortened shipping schedule, please expect a longer shipment turnaround time than our usual 1 day. We'll work to ship your order as quickly as possible, as always! Thank you for your patronage during this past year. We look forward to serving you in 2018!

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Our Customers Say...
I just wanted to express how impressed I am with Lotioncrafters for working with me! I expressed in my order how urgent it was I needed my supplies and they sent my products the same day! These are real people understanding real people's needs - THANK YOU SO MUCH!
Sarah

I just received the L-Ascorbic Acid now, boy, it melted so quickly. i'm very, very pleased with this product. I wish I'd listened to the testimonials on-line so that my other L-Ascorbic Acid I bought from another retailer wouldn't be wasted. It takes too long before it melts even if its a fine powder. It is good for drinking with beverage as a Vitamin C supplement, but if you use it for facial serum - forget about it because the melting takes forever unless you mix it with hot water, then what's the point of doing it - we all know that Vitamin C oxides with hot temperatures.
So folks, if you want Vitamin C Serum, Lotioncrafter is the best, not to mention about their fast shipping!
HELEN

I absolutely LOVE the customer service and QUICK turnaround this company provides. The products are top-notch, and the prices are excellent. I can't say enough good things about Lotioncrafter!
Robyn Gerard

When running a small business cost is a very big deal. So far no one can match Lotioncrafter's prices, the 2nd most important thing is speed of shipping, I still can get over just how fast I get my orders. They have a life time customer here in Chicago..
Angel Mason, (AKM Holistic)

I've been swinging my hair all day thanks to the silk amino acid product! This isn't the first time I've had amazing results using it, but I don't always get super shiny and flexible hair immediately after a henna treatment. My hair is shoulder length and relaxed. but I'll be able to postpone my next chemical treatment thanks to the SAA. I'll be ordering the largest size since the shelf life is a year. I'll probably try the argan oil too thanks to someone's review. :-)
Demitra Lewis

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